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JOB OPPORTUNITIES-

Two open positions

3.5t Luton Van Removal Driver or 7.5t Lorry Removal Driver

Monday - Saturday shift.

Your Responsibilities as a removals man will be packing/unpacking, loading/unloading vans with the greatest of care. As part of the removals team you will be responsible f...

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We are part of the Removals Industry Ombudsman Scheme.

It has been established to provide the removals industry with an independent service to resolve disputes between member companies and their clients, both domestic consumers and commercial organisations, if the conciliation service provided b...

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We are part of the National Guild of Removers Association.

The Guild’s priority has always been, and remains, consumer protection in an industry where there are no specific laws to protect the moving public.

The Guild’s efforts in respect of consumer protection were recognised by Which? Magazin...

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As a result of the recent increase in COVID-19 cases within the United Kingdom, we wish to reassure you that our team is prioritizing the safety of both our clients and team members. We will continue to follow the government best sanitation, cleanliness, and precautionary practices as we continue...

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Up to 25% off on some 3.5t Luton van jobs

May 11, 2021 – May 28, 2021

Overtime on any jobs will be charged at the standard rate.

This discount doesn’t apply to any same-day booking.

Show this code at the store:
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Testimonials

3 weeks ago
Ryan and his colleague were amazing today , they helped my mother who’s moved into a new place from 3 bedroom to 1 bed , they were both so helpful and kind and were soo respectful, they handled all my mothers goods with care they were fast and efficient, got the job done . Even with me being 8 months pregnant they were making sure I didn’t lift a finger!!! And told me to take it easy. I’m arranging to book them again for another move next week , as there service was seriously the best . PLEASE BOOK WITH THEM YOU WONT BE DISAPPOINTED AT ALL. What lovely gentleman, I couldn’t be happier!!!!!!! BEST REMOVAL COMPANY HANDS DOWN WILL RECOMMEND TO EVERYONE, if you won’t a job done fast and quick with no hassle These are the guys to call!! Thank you team you were genuinely the best !!!
- Deqa A
a month ago
Ryan and his guys were brilliant, from start to finish. Turned up on time and managed everything. Can't fault them at all. Kept us informed throughout the journey. Made the day easy. Would hire again and recommend to others!
- Jonathan K
a month ago
Ryan and his guys were so great - friendly, efficient and nothing was too much trouble. Came equipped with everything that was needed. They made our move completely hassle free. Even with less than ideal parking arrangements they made it work. Would definitely use again and recommend to others! Thanks so much.
- Rose d

Price List Options

Que removal Ltd is an expert in the removal industry. We don’t just provide a van and a driver; we provide an experienced removal expert who will ensure that everything runs smoothly for you. We are your local Removals established in 2015.
Being a family run business that has been in the Removals business for over five years, we understand the importance of providing a quality service while offering our customers peace of mind.
Covered by premium insurance schemes for staff, public liability, and goods in our care, we are a cutting-edge logistics company that thrives on achieving 100% service to our customers.
All our staff has been trained to the standards; we can undertake any job large or small, domestic or commercial.
Don’t leave it to chance; contact Que Removal LTD  today and take the stress out of your move or delivery.


We are fully insured, covering your move, up to £50,000 (goods in transit) and up to £1,000,000 ( Public liability insurance).  

All our Prices has VAT in them already.

Option 1 – 3.5-ton Luton Van - Pay by The Hourly Rate.
Suitable for 1 to small 3 bedroom house and small offices
(Minimum booking of Two hours)

* One Man and a 3.5t Luton Van = £80 per hour.

* Two Men and a 3.5t Luton Van = £100 per hour.

* Three Men and a 3.5t Luton Van = £120 per hour.


Option 2 – 7.5-ton Box Lorry/Truck - Pay by The Hourly Rate
Suitable for large 3 to 5 bedroom house and large offices.

(Minimum booking of three hours)
If you believe your move might need more than just a Van. It's recommended to have a Lorry do your move. 

* One Man and a 7.5t Lorry = £120 per hour.

* Two Men and a 7.5t Lorry = £150 per hour.

* Three Men and a 7.5t Lorry = £170 per hour.

Option 3 – Long Distance Move.
We can transport anything anywhere within Europe or the Rest of the United Kingdom for a fixed Quotation. 

Option 4 – Full Pack And Move Service
To help your move be as stress-free as possible, we offer a full professional packing service, and we can provide packing cartons and materials for packaging. This is normally carried out before your removal date or on the same day. We will carefully wrap and securely pack all items for an additional £25 per hour on top of the above choice of an hourly rate.



VANS EQUIPMENT:
All our vehicle are equipped with trolleys, blankets, straps, bungee cords, tracking, sat-nav. 

WE DON'T OFFER RUBBISH CLEARANCE! NO JUNK REMOVALS! NO WASTE DISPOSAL!
Our vans and Lorries are only used to transport furniture, household items. 

NOTE-
Our prices include dismantling and reassembling any furniture required when making your move. 

All our Prices already includes VAT in them.

If your move is more than 15 miles apart, there will be a £1 per mile charge for vans or £1.50 per mile charge for 7.5 Lorry.
 
Also, if any of the addresses are part of the congestion zone, there will be an extra £27.50 for congestion and ULEZ fee added to your final quotation. 


TERMS AND CONDITIONS

Interpretation 

Que Removal Limited and its affiliates, employers, agents, or subcontractors (“we,” “our” or “us,” “the Contractor”) are dedicated to providing a satisfying experience for everyone using their services. To do so, we need to establish certain terms and conditions (“Terms of Service”) to which all customers (“you,” “your,” or “the Customer”) must agree for mutual benefit and protection. 

“Goods” refers to the goods being moved and delivered. 

All our booking times are estimated, please allow 20 minutes for traffic and roadworks.

The quote is given as a fixed price (for hours selected only) and does not include any additional material, parking fees, insurance, storage, or any other fees whatsoever. 

Any customs duties and government fees or other statutory fees are not included and will be payable in addition to your quoted price. If there are circumstances that have not been taken into account when preparing the quotation, it may be amended, or additional charges may be made. These factors include but are not limited to: 
currency fluctuation 
freight taxation 
delays outside of our control 
limited access to collection/delivery point others, not listed here 

The signed quote is not acting as an agreement and does not initiate the contract until we send you a dispatching confirmation text to your mobile that we are available on a required day. 
Such confirmation will be sent to you within one hour from when we receive your acceptance of our quotation. 

Unless previously agreed in writing, we will not: Remove or lay fitted floor coverings. Move storage heaters (unless previously dismantled). 
Move items from a loft (unless well illuminated with safe access via the staircase). 
Any waste which leaves our vans dirty and makes it impossible for the next customer to use. 
Undertake any work our removal staff is not authorized or qualified to carry out, which may effectively cause damage or harm. 

It’s the customer’s responsibility to provide parking (reserve a space for the van outside of property before our arrival or arrange a suspension or permit where necessary with the local council). If there is no pre-arranged parking and our van receives a ticket, it will be the customer’s responsibility to pay the fine to the driver at the end of the job. 

It’s the customer’s responsibility to pack everything properly. We do not accept responsibility for damage or breakage caused by poor packing. 

It’s the customer’s responsibility to make sure that all items will fit in the new premises. (E.g., wardrobe, bed, sofa, etc.) We are not insured for removing any doors or making new entrances to the premises. 

If any delay is caused by the customer (e.g., everything is not packed, waiting for keys, incorrect address, etc.), we reserve the right to add an extra cost to the final bill. 

All goods in transit are insured. Our insurance covers items in transit only. It will not cover any damage which happens outside the van or inside a property. If you need any further cover for moving, contact your insurance company and get the appropriate insurance cover.  

In the unlikely event of any damage to your items, we have strict conditions placed on us by our insurance company.  All damage or loss must be reported within 24 hours of the completion of your booking.  If the damage is reported to us, corroborating pictures of the damage should be supplied within 72 hours of the booking, failing in doing this, a damage complaint cannot be processed.

The client is subjected to pay an excess fee of £350 to claim for any loss or damages involving Goods in transit insurance or £500 to claim through Public Liability insurance.

If we are not told that a job may need multiple journeys, you may incur a fuel charge. 

If the customer chooses our no-loading service, they are solely liable for any damage to their goods; the driver will not have any involvement in the loading and unloading of goods. 

Arrival time on any job is estimated. We will do our best to be on time, but there may be delays caused by circumstances out of our control. (e.g., weather, traffic). 
We do not accept responsibility for any customer losses due to pick-up/delivery delays beyond our control. We will not offer any refunds for lateness or time not used with your per-booked hours.

Take all reasonable steps to ensure that nothing that should be removed is left behind and nothing is taken away in error. 

If the customer cancels the booking after it has already been confirmed, the customer will be charged 50% of the confirmed amount. If you change or cancel the booking within 24 hours before the job is scheduled to occur, you will be charged in full. 

Any job not paid upon completion will be subject to a discretionary 100% surcharge. We reserve the right to change or cancel any bookings. 

We reserve the right, upon non-payment of a cancellation charge, to register your details with various blacklists and credit reference agencies. 

If you need to complain: 
We aim to provide you with a high level of service at all times. However, there may be a time when you feel that our service has fallen below the standard you expect. If this is the case and you want to complain, we will do our best to try and resolve the situation. 

Details received by Que-Removal are monitored and may be subsequently disclosed to authorized third parties, by relevant legislation.

The minimum sized van you’re booking is a medium wheel-based van. Please ensure this particular van fits your requirements, as this is your responsibility. 

If congestion and ULEZ charges apply to your move, these will be added to the final price upon job completion. 

The client is responsible for sourcing parking spaces and obtaining parking permits/bay suspensions if required.
 
If parking tickets are issued to vehicles during a removal, all costs incurred will be passed onto the customer and added to the final balance.

- VAT number: GB 364389562



Contact Us

Contact

Call now
  • 020 8123 7369

Address

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Catherall road
London
N5 2LD
United Kingdom

Business Hours

Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours
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